Offload intake, scheduling, and follow‑ups — focus on resolution.
HarmonyDesk is a specialized AI assistant that manages receptionist and secretarial duties for solo and small mediation firms. It handles intake, calendars, reminders, and case correspondence with a consistent, professional tone.
What HarmonyDesk manages for you
Reception & Intake
Capture inquiries, answer routine questions, and route urgent requests. Intake forms go out automatically with clear instructions.
- ✓Call & email triage
- ✓Automated intake form delivery
- ✓Standard info packets
Scheduling & Reminders
Real‑time calendar management with rescheduling logic and timezone handling. Reminders by email or SMS.
- ✓Calendar sync (Google / Outlook)
- ✓Smart rescheduling rules
- ✓Reminders & confirmations
Case Correspondence
Drafts professional emails, agendas, and follow‑ups in your tone. Generates neutral summaries on request.
- ✓Templates with your voice
- ✓Post‑session notes (optional)
- ✓Conflict‑aware language
How it works
Link your calendar, email, and (optionally) SMS number. We use read/write scopes only for operations you approve.
Choose office hours, intake questions, and preferred tone. Upload your standard documents and policies.
HarmonyDesk triages messages, schedules sessions, and drafts correspondence. You keep full review and override control.
Why mediators choose HarmonyDesk
- ✓Purpose‑built for mediation workflows
- ✓Consistent, professional tone
- ✓Fewer back‑and‑forth emails
- ✓Clear client experience from first contact
Privacy & boundaries
- ✓Least‑privilege account access
- ✓Confidentiality‑first prompts
- ✓Human review for sensitive items
- !Never drafts legal advice
Simple pricing
Start with a pilot. Scale only if it saves meaningful time.
- ✓Up to 2 calendars
- ✓500 messages/mo
- ✓Email + SMS reminders
Request a demo
No commitment. We’ll show HarmonyDesk with your office hours and a sample intake flow.
Frequently asked questions
Do I need new software?
No. HarmonyDesk connects to tools you already use — your calendar, email, and (optionally) a phone/SMS line.
Is it compliant with confidentiality?
We design for confidentiality from the start. You choose what the assistant can access and where human review is required.
What about tone and empathy?
You set the voice guidelines. HarmonyDesk mirrors your preferred tone for intake, reminders, and follow‑ups.
Can I pause or limit actions?
Yes. You can require approval for certain tasks and set working hours and scope boundaries anytime.